Visitor

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1 Message

Tuesday, January 27th, 2026 7:01 PM

My Internet is Off

Is there an outage in my area because I have no internet.

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Expert

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115.7K Messages

2 days ago

Check their site for official info on any possible local outages here;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

Official Employee

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2K Messages

3 hours ago

Hello, @user_28zw4c thank you for reaching out over Xfinity Forums. Were you able to check the link our awesome forum expert @EG provided to check for service interruptions? [edit: removed link, updated comment]

Working from home myself I completely understand the importance of having your home network up and running, if you're still exeperiencing service issues with your internet pleaes let me know as I'd like to look into that further. 



(edited)

Expert

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115.7K Messages

2 hours ago

@XfinityJustinC 

Gee. That status link looks familiar.......

Expert

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115.7K Messages

1 hour ago

@XfinityJustinC 

No worries ! 😊

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