Visitor

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1 Message

Wednesday, June 10th, 2026 4:45 AM

My internet is not working

is not connecting with the Internet nothings working TV nothing

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Expert

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118.4K Messages

1 day ago

Concern moved here to the Home Networking help section.

Expert

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118.4K Messages

1 day ago

@user_3jn60j 

First. Check their site for official info on any possible local outages here;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

Official Employee

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402 Messages

19 hours ago

Hello user_3jn60j, thank you for reaching out to us here in our Xfinity Community forum. We appreciate you and your time, and I am here to help. Have there been any power issues or service interruptions recently in your area? 

 

Expert

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118.4K Messages

6 hours ago

Were you able to find any outage info on that site or in the app ?

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