Hello @user_w5crld Sorry to hear the internet is having issues. Has it come back on yet? In these situations we recommend Checking for a Service Interruption through the app first. If no interruption shows in your area then we can certainly help troubleshoot for you to see what is going on.
EG
Expert
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116.7K Messages
2 days ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section for assistance.
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XfinityMatthew
Official Employee
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1.6K Messages
10 hours ago
Hello @user_w5crld Sorry to hear the internet is having issues. Has it come back on yet? In these situations we recommend Checking for a Service Interruption through the app first. If no interruption shows in your area then we can certainly help troubleshoot for you to see what is going on.
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