Visitor
•
1 Message
My internet is not working on my laptop
I have worked with 3 people over the past 3 days and they have not fixed the issue or gotten back to me. I need my laptop to work to do my job.
Visitor
•
1 Message
I have worked with 3 people over the past 3 days and they have not fixed the issue or gotten back to me. I need my laptop to work to do my job.
XfinityMelinda
Official Employee
•
266 Messages
20 days ago
Hello @user_yor7aq! Thank you for posting on our Xfinity Community Forum! I apologize you're having connection issues on your laptop for work. I need my laptop for work too, and I know how important it is to have a reliable connection.
To help better understand what's going on, what happens when you try to connect to your internet? Do you receive an error message or code? Is the issue affecting only this laptop, or are other devices experiencing the same problem?
Our Xfinity Assistant can help pinpoint a connection issue as well.
Let us know, as we're here to help!
0
0