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My internet has went out 4 times in the past 14 hours
Hello,
I am using my own netgear C6300 modem/router combo device. It has been working fine for over a year with no issues. Last night and this morning my internet has went out randomly. I checked the logs on the netgear and I see these messages:
| Sep 30 2020 09:29:55 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out |
| Sep 30 2020 09:29:31 | Critical (3) | Unicast Maintenance Ranging attempted - No response - Retries exhausted |
| Sep 30 2020 09:29:31 | Critical (3) | Ranging Request Retries exhausted |
| Sep 30 2020 09:29:31 | Critical (3) | Unicast Maintenance Ranging attempted - No response - Retries exhausted |
| Sep 30 2020 09:29:31 | Critical (3) | Ranging Request Retries exhausted |
| Sep 30 2020 09:29:31 | Critical (3) | Unicast Maintenance Ranging attempted - No response - Retries exhausted |
| Sep 30 2020 09:29:30 | Critical (3) | Ranging Request Retries exhausted |
| Sep 30 2020 09:23:06 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out |
| Sep 30 2020 09:22:42 | Critical (3) | Unicast Maintenance Ranging attempted - No response - Retries exhausted |
| Sep 30 2020 09:22:42 | Critical (3) | Ranging Request Retries exhausted |
| Sep 30 2020 09:22:42 | Critical (3) | Unicast Maintenance Ranging attempted - No response - Retries exhausted |
| Sep 30 2020 09:22:42 | Critical (3) | Ranging Request Retries exhausted |
| Sep 30 2020 09:16:18 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out |
| Sep 30 2020 09:15:53 | Warning (5) | TCS Partial Service |
| Sep 30 2020 09:15:53 | Critical (3) | Unicast Maintenance Ranging attempted - No response - Retries exhausted |
| Sep 30 2020 09:15:53 | Critical (3) | Ranging Request Retries exhausted |
| Sep 30 2020 09:15:53 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out |
| Sep 30 2020 09:15:52 | Critical (3) | Unicast Maintenance Ranging attempted - No response - Retries exhausted |
| Sep 30 2020 09:15:52 | Critical (3) | Ranging Request Retries exhausted |
| Sep 30 2020 09:15:52 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out |
| Sep 30 2020 09:15:51 | Critical (3) | Unicast Maintenance Ranging attempted - No response - Retries exhausted |
| Sep 30 2020 09:15:51 | Critical (3) | Ranging Request Retries exhausted |
| Sep 30 2020 09:15:33 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out |
| Sep 30 2020 09:15:32 | Warning (5) | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 |
| Sep 30 2020 09:11:30 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out |
| Sep 30 2020 09:11:00 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out |
| Sep 30 2020 09:10:36 | Warning (5) | TCS Partial Service |
| Sep 30 2020 09:10:36 | Critical (3) | Unicast Maintenance Ranging attempted - No response - Retries exhausted |
| Sep 30 2020 09:10:36 | Critical (3) | Ranging Request Retries exhausted |
| Sep 30 2020 09:10:36 | Critical (3) | Unicast Maintenance Ranging attempted - No response - Retries exhausted |
| Sep 30 2020 09:10:36 | Critical (3) | Ranging Request Retries exhausted |
| Sep 30 2020 09:10:36 | Critical (3) | Unicast Maintenance Ranging attempted - No response - Retries exhausted |
| Sep 30 2020 09:10:36 | Critical (3) | Ranging Request Retries exhausted |
| Sep 30 2020 09:10:16 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out |
| Sep 30 2020 09:10:13 | Warning (5) | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 |
| Sep 30 2020 09:03:05 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out |
| Sep 30 2020 09:02:41 | Critical (3) | Unicast Maintenance Ranging attempted - No response - Retries exhausted |
| Sep 30 2020 09:02:41 | Critical (3) | Ranging Request Retries exhausted |
| Sep 30 2020 09:02:41 | Critical (3) | Unicast Maintenance Ranging attempted - No response - Retries exhausted |
I'm just looking to see if there is just internet issues or something bigger.
Thanks
EG
Expert
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111.5K Messages
5 years ago
Please also post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.
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