My internet goes out all the time for days after I schedule appt it comes back o. Just long enough for me to cxl appt is this a scam

First. When these outages occur, are they being officially indicated here with any info about them ?

https://www.xfinity.com/support/status 

Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.

Or you can use the Xfinity App: https://www.xfinity.com/apps 

Hey there, user_lqn1br! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very sorry to hear about the experience with your services, it certainly is not what we want for our customers. We would be happy to dive into the account and ensure the signal is more stable with you as it does sound like you have completed troubleshooting with our team. Can you please send us a DM to get started?

Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window 
Press Enter to send it

@user_lqn1br 

Were you able to find any outage info on that site or in the app ?