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Tuesday, February 25th, 2025 9:04 PM

My internet goes out 8-16 times a day!!!

There’s no rhyme or reason to the randomness that is my Internet outage. Everyday my internet will just stop working while I’m in an important meeting. Its everyday! I’m getting really really sick of it and would like an explanation to why that happens 

Official Employee

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1.4K Messages

2 months ago

user_kkeqb4 thank you for using the Community Forums page to reach out today regarding your internet service. As a consumer myself, I know how important a working connection is and 8 disruptions per day would certainly not be ideal. Firstly, how long has the concern been present for you? Also, what troubleshooting steps have you already attempted using the Xfinity Support troubleshooting site?

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