Visitor
•
1 Message
My internet and apps are slow
I’ve been having issues with my internet being slow and lagging. Is there an outage in the area?
Visitor
•
1 Message
I’ve been having issues with my internet being slow and lagging. Is there an outage in the area?
EG
Expert
•
116K Messages
2 days ago
Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
0
0
XfinityMatthew
Official Employee
•
1.4K Messages
13 hours ago
Hello @user_a1gq3n You can typically check for service interruptions in the area using out Xfinity Outage Map or the link and app mentioned by our expert @EG.
If you are not seeing an interruption, we'd be happy to take a deeper look at the account.
0
0
EG
Expert
•
116K Messages
1 hour ago
@user_a1gq3n
Were you able to find any outage info on that site or in the app ?
0
0