Visitor

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1 Message

02/11/2026 2:13 AM

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My internet and apps are slow

I’ve been having issues with my internet being slow and lagging. Is there an outage in the area?

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Expert

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122K Messages

8 months ago

Check their site for official info on any possible local outages here;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

Official Employee

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2.3K Messages

8 months ago

Hello @user_a1gq3n You can typically check for service interruptions in the area using out Xfinity Outage Map or the link and app mentioned by our expert @EG.

 

If you are not seeing an interruption, we'd be happy to take a deeper look at the account. 

Expert

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122K Messages

8 months ago

@user_a1gq3n 

Were you able to find any outage info on that site or in the app ?

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