1 Message
My gateway continues to malfunction
My devices see it as a network but cannot connect despite the “excellent” signal
this is has happened multiple times over the last month
1 Message
My devices see it as a network but cannot connect despite the “excellent” signal
this is has happened multiple times over the last month
XfinitySheila
Official Employee
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1.1K Messages
2 years ago
@user_6b20af
Hey there! I would love to help.
Please send me a private message with your name and address to get started.
To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.
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EG
Expert
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110.3K Messages
2 years ago
@user_6b20af @XfinitySheila
Please circle back here and post any possible solutions for the issue here in these open forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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