My gateway box keep shutting off like every 10 min.

Question

my gateway box shuts off every 10 minutes and then when it turns back on in a blink orange and then connect for like two seconds and then turn back off again I’ve only had this box for about two months

XfinityVianney · Answer

user_jde4pz, thank you for reaching out to let us know. I know what a headache it can be to have issues with your network or equipment. I did see we have some troubles with the network which is impacting you now. That said, we see we have maintenance planned, which will help clear up any issues. I can follow up here to double-check. How is everything on your end today?

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user_jde4pz

My gateway box keep shutting off like every 10 min.

XfinityVianney

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