Visitor
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2 Messages
My Extender Port Caused Burns on our wall
Woke up this morning to our Xfinity Extender Port XE2-SG blinking and very hot. Looking a bit more closely, there were burn marks forming on our wall next to where the insertion plugs would be located for cables. Needless to say I unplugged it from my wall. But this could have been really bad if allowed to be plugged in and burn the wall for much longer. Photo attached.
BruceW
Gold Problem Solver
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27.6K Messages
21 hours ago
Sadly, reported in the Forums many times. The reports are usually quickly deleted by Comcast/Xfinity, but see https://forums.xfinity.com/conversations/customer-service/need-support-for-xfi-pod-replacment/6a5a2d46eb10f8656e2c6ca2 (don't Direct Message them until and unless invited to do so).
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