jebsr's profile

Contributor

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78 Messages

Wed, Sep 1, 2021 5:21 PM

My Connections

I have an Xfinity compatible Netgear Nighthawk voice modem which xfinity acknowledges, but I also have a Netgear wifi router connected, which Xfinity does not acknowledge. How do I get both connected and acknowledged by Comcast

Accepted Solution

EG

Expert

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89.9K Messages

2 m ago

@jebsr 

Please post the exact model numbers of both Netgear devices.

NoNoBadPuppy

Contributor

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169 Messages

2 m ago

Comcast will not 'see' your router.  Your modem acts as a gateway between your local network and the internet.  It is doing  what it is designed to do, which is to keep your home network secure and not visible to the internet.  You do not want your router visible outside of your home network. 

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