New Poster
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2 Messages
My Carrier Infinity conection
Myinfinity serer conection is not conected. Its works on a 2. 4 ghz. I am told my conection is 2.4 and 5. How do I set it so the thermostat runs only on the 2.4?
New Poster
•
2 Messages
Myinfinity serer conection is not conected. Its works on a 2. 4 ghz. I am told my conection is 2.4 and 5. How do I set it so the thermostat runs only on the 2.4?
Nodrog31
New Poster
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2 Messages
5 years ago
I'll give it try. Thanks
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EG
Expert
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113.4K Messages
5 years ago
The two WiFi bands have recently been combined into one with the Comcast gateway devices. Some devices get confused and don't know how to see / talk to combined bands.
If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;
https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi
Associate the device with the 2.4 band's SSID (broadcast name) and password.
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