My brand new Netgear C3700V2 randomly loses its connection
I just set up my internet and bought a brand new Netgear C3700V2 modem. After 3 days of activation, my modem started losing its connection randomly (about 4 times a day), I got to restart it to get connected. Tried to text an agent and he did a re-sync, the connection kept stable for two days and today it lost connection again. I restarted it again. Talked to an agent who insisted it was the modem. I did see the current firmware (V1.02.12) is inconsistent with what was shown on the Netgear website (V1.02.03) but not sure if it is the reason for the connection loss.
Is there anyone who can help me with this issue? Any idea will be much appreciated!