My bill

I am 80 years old and on a fixed income. I need a reduction in my monthly wifi cost at a residence that is not always occupied

[Edited: "Personal Information"].

Also, my internet is on again, off again and not dependable.

HELP! I have been a good xfinity customer for many years but am now looking into AT&T.

[Edited: "Personal Information"]

Responses

XfinityMartyR

Official Employee

•

2.3K Messages

26 minutes ago

user_5x6nq7 Thank you for reaching out! We would be more than happy to help review your account, and your service concerns. Please send us a direct message.

To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

0

Billing

user_5x6nq7

My bill

XfinityMartyR

New to the Community?