Visitor
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8 Messages
My Area is basically a dead zone for Xfinitywifi (WLAN), but I have the home service
Does Xfinity as a company know its roaming wifi (WLAN) in my area is poor? I have Xfinity service at home but my job is only like 6 minutes away from my house and I can see xfinitywifi on my laptop, but the signal is so weak, I can't connect. Fort Myers, FL 33916, is a dead zone pretty much. Will this ever get fixed? I'm now thinking about getting Star-Link, just so I can get wifi on my laptop when roaming (and dropping Xfinity).
I'm not talking about Home Network (forced to select that for topic). I'm talking about Xfinitywifi hot-spot on the go.
XfinityMatthew
Official Employee
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1.7K Messages
4 hours ago
Hello @user_9845ac I got your DM and replied to you there. IN case you did not see it:
In terms of the XfinityWifi network those are based off of the hotspots. You may not be close enough to the one you are seeing. You can view hotspots on our map at https://www.xfinity.com/learn/mobile/network-coverage
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EG
Expert
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117.2K Messages
3 hours ago
@user_9845ac @XfinityMatthew
Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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