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user_k67qb5
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Wednesday, December 20th, 2023 1:21 AM

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My Alexa is not connecting to my wifi

Hi My Alexa is not connecting to my wifi I just got Xfinity and it’s not connecting. 

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Updated 

1 year ago

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XfinityAnthonyT

Official Employee

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1K Messages

1 year ago

Hey there, what is the error message you are receiving?

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user_k67qb5

2 Messages

1 year ago

My Alexa keeps saying the wifi isn’t connected, but it works and is on for everything else that needs wifi in my apartment. 

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XfinityAlyssaA

Official Employee

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1.8K Messages

Thank you so much for confirming that @user_k67qb5. May I ask if you have tried restarting your Alexa? 

 

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1 year ago

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