1 Message
My address is blocked
My address is blocked for service due to me starting service and not paying bill. I returned equipment and I paid what I owed. I'm looking to get Xfinity Internet but the only thing stopping me is that my address is blocked. I've talked to customer service multiple times about it and haven't received any updates or emails regarding this situation.
XfinityThomasA
Official Employee
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2.4K Messages
3 months ago
Thank you for the payment and interest in getting connected to the best network! Our team can help.
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• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
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- XfinityThomasA
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user_6d9lwv
Visitor
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2 Messages
19 days ago
Hi there we are currently going thru somewhat the same situation I believe I need help!!! We recently started services with xfinity days ago maybe a week or less and just recently was left a voice mail stating pur services will be disconnected as requested,weird because we have not requested cancellation.I called in and there seems nobody can help the best we got was the home/address is in debt from previous renter we believe and that we had a block of services due to that can someone please help fix.
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