Visitor
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1 Message
My 2.4 ghz band stopped working this morning and I can’t get any of my smart appliances back online. Most won’t work on 5 ghz
Rebootong modem/router. Tried accessing g live agent but assistant won’t connect me via chat
Visitor
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1 Message
Rebootong modem/router. Tried accessing g live agent but assistant won’t connect me via chat
XfinityAbby
Official Employee
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912 Messages
1 day ago
Hello @user_z6j2l6 thank you for reaching out on our community forum! I would love to look into what is going on.
Please send us a direct message with your full name and service address so that we can assist you further. To do so, click on the chat icon located at the top right of this forum's page. Here are the detailed steps to direct message us:
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EG
Expert
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118.2K Messages
11 hours ago
@user_z6j2l6 @XfinityAbby
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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