Visitor

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1 Message

Sunday, May 31st, 2026 4:28 AM

My 2.4 ghz band stopped working this morning and I can’t get any of my smart appliances back online. Most won’t work on 5 ghz

Rebootong modem/router. Tried accessing g live agent but assistant won’t connect me via chat

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Official Employee

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911 Messages

4 hours ago

Hello @user_z6j2l6 thank you for reaching out on our community forum! I would love to look into what is going on. 

Please send us a direct message with your full name and service address so that we can assist you further. To do so, click on the chat icon located at the top right of this forum's page. Here are the detailed steps to direct message us: 

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