Visitor
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4 Messages
Multiple duplicate devices
I have multiple devices that are duplicated. And I also have multiple devices that have multiple IPV6 connections.
I have unknown devices connected and I am currently on my laptop that is not showing up as connected. My phone
has a name I set up and it isn't showing up, but an unknown device with the wrong iphone software and no name shows up
as not connected but it has my phone's ip.
In my logs I have about 18 pages of port mapping on and off... remote host connecting on...pages and pages
of attacks blocks and successful.
Nearby devices are not connecting to my pod. and I get notifications that a random device is trying to connect to
my TV. I'm the only one who connects to the TV and I didn't even have my phone in my hand.
In the past I had my router taken over and whoever did it, would change the router information (10..0.0.1) password.
Tech support couldn't even reset it. I'm so completely tired of dealing with this. I've had people out here to test my
lines and the connection and they never find anything. But I see the remote connections both on the router and my computer.
XfinityTony
Official Employee
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1.3K Messages
3 years ago
Hello @Trixie_2021! Thank you for your post. We definitely want to take a look at your equipment to see what is going on. Please, use the Direct Messaging icon in the upper-right and then compose a new message to "Xfinity Support" with your name and address. Thank you!
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user_40776f
Visitor
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9 Messages
3 years ago
Trixie_2021
Almost the same and xfinity refuses to help me staying on phone for 3,4,5 hours and they still won't stop this !! I am just going to go to the police because I didn't authorize this and this is a federal crime
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