1 Message
Moving router to another room
We have an inactive coaxial cable in another room. How can we get it activated to move our router?
1 Message
We have an inactive coaxial cable in another room. How can we get it activated to move our router?
NoNoBadPuppy
Problem Solver
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537 Messages
11 days ago
You will have to schedule a technician to come to your home and relocate your drop for you. Once he has connected the drop, he will have to test the signals to make sure that everything went well. You will be charged the standard fee in your area for moving the drop...just make sure that they do not charge you an activation fee since your modem/router is already activated.
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EG
Expert
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109.8K Messages
11 days ago
@user_yv9ns5
You may be able to trace that line back to a main coax cable splitter somewhere and reconnect it to it if there actually is one. Or you can add a splitter if there isn't.
(edited)
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XfinityThomasD
Official Employee
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1.2K Messages
9 days ago
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EG
Expert
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109.8K Messages
9 days ago
@user_yv9ns5
FWIW, it may not be the "best option" if you can do it yourself. You would save the possible $100.00 charge for the tech visit.
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