Visitor

 • 

1 Message

10/05/2026 4:25 PM

Moved

Hello, we moved from [Edited: "Personal Information”], we have been here since July and the internet has gone out. What is the issue 

Oldest First
Selected Oldest First

Expert

 • 

121.9K Messages

4 hours ago

First. Check their site for official info on any possible local outages here;


https://www.xfinity.com/support/status 

https://www.xfinity.com/support/articles/check-service-outage 

Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 


Is/are the indicator light/lights on the modem lit steadily, or are they blinking ?

forum icon

New to the Community?

Start Here