U

Visitor

 • 

1 Message

Wednesday, May 14th, 2025 3:29 PM

Move Service

I need help moving my service to a new address

Official Employee

 • 

776 Messages

1 day ago

Hi there @user_fvviwy, thanks for choosing to take Xfinity with you! 

Have you tried moving your services at: 

https://www.xfinity.com/learn/moving

 

If you have and still need help, no worries! Send us a DM we are happy to help!

Please send us a DM with your full name and address to Xfinity Support.

To send a direct message:

Click "Sign In" if necessary

Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

An "Xfinity Support" graphic replaces the "To:" line.

Type your message in the text area near the bottom of the window

Press Enter to send it

 

 

 

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