Motorola MG7550 firmware update

I am thinking of buying an MG7550 modem to replace my rented Comcast modem. According to Motorola, firmware updates are provided by the ISP, not by Motorola.

The MG7550 is approved by Comcast for use on its networks.

Does anyone know -- for certain -- if Comcast automatically provides (pushes) firmware updates for this particular modem? I don't want to get stuck with old firmware.

Thanks

Responses

EG

Expert

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109.3K Messages

4 years ago

Yes. The ISP is solely responsible for updating the firmware.

0

U

Thanks EG. Only reason that I ask is, I know that the ISP is "responsible" for updating the firmware, but I was wondering if Comcast actually does so. So I am hoping to hear from some Comcast customers who have some actual experience with this. Are you a Comcast customer, and has Comcast kept up with firmware updates on your modem?

Thanks again.

(edited)

3

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EG

Expert

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109.3K Messages

@user_5c3cd4

Yes and yes.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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4 years ago

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U

user_ad3b3f

Visitor

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1 Message

I’m having a lot of connection issue with this Motorola and Comcast have been giving me run around unacceptable

4 years ago

0

EG

Expert

•

109.3K Messages

@user_ad3b3f

Please create a new topic of your own here on this board detailing your issue. Thanks.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer! tick

4 years ago

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Motorola MG7550 firmware update

EG

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