New Poster
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14 Messages
Motorola MB8611 not Showing 2.5 GB Connection
My equipment is as follows:
Modem: Motorola MB8611 (brand new)
Router: Asus RT-AX86U AX5700 (brand new)
Motherboard NIC: Realtek PCIe 2.5GbE Family Controller (Asus ROG CROSSHAIR VIII DARK HERO)
The modem is plugged into the blue connector WAN on the router and the PC is plugged into the green LAN 2.5 connector. I have 1.2 GB service but the blue light (indicating 2.5 GB) on the modem remains green. I note that when I plug it into the 2.5 port on the router that the light turns blue. But, then, do I plug the PC into one of the yellow ports? When I do that, WIndows shows that the NIC is now operation at 1.0 instead of 2.5.
The bottom line is that, no matter what combination of connections I use, 960 GB is the best that I get. I'd be happy with that if I knew that had all of the wiring correct. I am using Cat 6 cables.
Is there something else that I can try?
Jlavaseur
Problem Solver
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948 Messages
4 years ago
Yes with that setup the best wired you will get is 1000 Mbps, if you examine the specifications of that router, i have the same router, it is multi gig, but its only 2.5 gig on wan or lan not both at the same time, but on a positive note, i get almost 1200 Mbps wifi when i use that same setup
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Jlavaseur
Problem Solver
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948 Messages
4 years ago
Yes i would absolutely try the wifi 6, that's what i use, also that router has a option of dual wan mode, under that option, with dual wan set to off, make sure the wan mode is set to wan 2.5, that will give the fastest wifi speed, on another note, a modem like Motorola mb 8600 can supply the rt_ax86u with two 1000 Mbps feeds utilizing the dual wan mode, so those two feeds combined will give input over 1000 Mbps, then the lan side can output over 1000 Mbps, i have done both, its a toss up really what you want to accomplish, right now i am just using the wifi, less wires to deal with and the speeds are above 1000 Mbps, for me its adequate to successfully send a email...
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ricka47
New Poster
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14 Messages
4 years ago
Cool - I'll try that. I have MB8611 which just has a single cable. Thanks!
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XfinityNico
Official Employee
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553 Messages
4 years ago
Hello @ricka47, thanks for reaching out for help on our forums! For clarification are you connecting the PC directly into the router or modem? Our listed of approved cable modems for the subcribed tier speed can be found here: https://comca.st/3hVc8kQ
Please ensure your make and model of modem is listed.
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