Motorola MB7621

My modem (Motorola MB 7621) seems to be a bottleneck I subscribed to a 600Mbps plan but am only getting @ 200Mbps on the speed tests.

Any advice?

Responses

Gambit66

Problem Solver

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341 Messages

3 years ago

That particular Cable modem only gets a max of 400Mbps.

0

U

user_cedd37

Visitor

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3 Messages

3 years ago

Thanks, the package says 1000Mbps.... maybe I need to take the issue up with Motorola.

1

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Gambit66

Problem Solver

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341 Messages

@user_cedd37 here is the link to it Motorola

3 years ago

0

EG

Expert

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110K Messages

3 years ago

@user_cedd37

FWIW, Comcast rates it for speeds up to 845 Mbps;

https://www.xfinity.com/support/devices#details

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EG

Expert

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110K Messages

3 years ago

@user_cedd37

Is there a router / WiFi in the mix here ?

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user_cedd37

Visitor

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3 Messages

@EG the router is a TP-Link Archer A7

3 years ago

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EG

Expert

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110K Messages

O/k. For a test, what do you get with that PC connected directly to the cable modem (no router in the mix) ?

You'll need to power cycle the modem when you make this change, and then again when you re-insert the router into the path.

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I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer! tick

3 years ago

0

Your Home Network

user_cedd37

Motorola MB7621

Gambit66

user_cedd37

Gambit66

EG

EG

user_cedd37

EG

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