8 Messages
Motorola MB7220
I have a Motorola MB7220 modem that I used last year at our primary service address until I upgraded to DOCSIS 3.1. I had planned to use this modem at a new temporary service address. However, I now find that it has been removed from the official supported modem list. Would this modem still work for the new service address?
XfinityKassie
Official Employee
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1.8K Messages
23 days ago
@clayton.c Excellent question! This particular model isn't compatible with our services anymore. You have a couple options. You can either get a new modem, or you can rent one of our modems while at your temporary service address. Here is the link for our current compatible modems. Please feel free to let us know if there are any other questions I may answer for you.
https://www.xfinity.com/support/devices/#results
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