U

Visitor

 • 

1 Message

Wednesday, April 23rd, 2025 8:11 PM

Modem

I can’t get through to my Internet through my laptop or my printer. I need to get this fixed now for work it’s time sensitive

Official Employee

 • 

1.8K Messages

3 months ago

Hello @user_vv5z4n, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

Expert

 • 

111.5K Messages

2 months ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section.

Expert

 • 

111.5K Messages

2 months ago

@user_vv5z4n @XfinityChelseaB 

Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.

forum icon

New to the Community?

Start Here