New Poster
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1 Message
Modem
For the past few weeks, I have had to restart my modem everyday, several times a day. And of course, it is impossible to talk to someone. I would appreciate someone explaining why this is so and fix it ASAP.
New Poster
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1 Message
For the past few weeks, I have had to restart my modem everyday, several times a day. And of course, it is impossible to talk to someone. I would appreciate someone explaining why this is so and fix it ASAP.
Responses
EG
Expert
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87.1K Messages
6 m ago
Please start here if you wish;
https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652
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ComcastMorgan
Official Employee
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2.5K Messages
6 m ago
Hi there, Gds11! Sorry to hear about your internet connection, I know how frustrating that is. Did you get a chance to review the link that EG sent over?
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