It may have taken a voltage surge when the power was restored. Is it an Xfinity-rented device ? If so, taking it to your local Xfinity store to be swapped out for another would be the fastest option, or ship it back for free via UPS and have them ship you another one. You can even get *home pickup*.
EG
Expert
•
122.9K Messages
5 hours ago
It may have taken a voltage surge when the power was restored. Is it an Xfinity-rented device ? If so, taking it to your local Xfinity store to be swapped out for another would be the fastest option, or ship it back for free via UPS and have them ship you another one. You can even get *home pickup*.
https://www.xfinity.com/support/articles/returning-your-equipment
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