A

Visitor

 • 

1 Message

Saturday, July 8th, 2023 11:01 PM

Closed

Modem setup while switching from AT&T to Xfinity

I received a self install kit with XB8 gateway, power supply and coax cable. My exisitng AT&T modem only has a green data cable (like a LAN cable) connected with the other end to the wall. I'm not sure where do I connect the coax cable for my new XB8 gateway as it doesn't have a LAN cable.

Request your help in setting up my gateway

Expert

 • 

110K Messages

2 years ago

If there is no coax cable coming in from the outside pole / pedestal, or a coax wall outlet somewhere to connect it to, you are going to need a tech to come out and connect you to the tap / live Comcast feed.

forum icon

New to the Community?

Start Here