Visitor
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2 Messages
Modem rebooting
Everyday around 1-3pm MST, modem rebooting itself. I have power cycled modem. Seems to be an issue for about an hour and then is fine until the next day. Modem is Arris SB6190. I have tried two modem of the same type. I have logged into the modem admin settings and have screenshot of all the tabs showing connection status etc.
Modem is on a table, well ventilated and connections are tight
[Image Removal: "MAC Addresses"]
[Image Removal: "MAC Addresses"]
XfinitySeth
Official Employee
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974 Messages
6 hours ago
I definitely know how important it is to be connected in your home at all times user_gzn98y, especially during those prime 1-3 hours, so I appreciate you stopping by our community to let us know what's going on for us to help 👍 To confirm, you're saying that you've tried two different models of the Arris SB6190 on the same outlet in your home, with both of them losing power completely around the same time?
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