Skip to main content
user_tink5z
1st Topic

Visitor

 • 

2 Messages

Wednesday, December 31st, 2025 11:48 AM

Modem needs reboot every 24-48 hours

Hello my modem stops working in the middle of the night every 24-48 hours and I end up having to reboot in the morning each time. Can this be resolved? I have checked the cables and it obviously works but I just goes out and turns red during the night. Please help!

Question

 • 

Updated 

4 hours ago

14

2

0

Oldest First
Selected Oldest First
XfinityKassie

Official Employee

 • 

2.2K Messages

8 hours ago

 

user_tink5z Hello there, and thank you for reaching out to our Xfinity Forums Community. This can definitely be frustrating if it's not auto-connecting back up. There is system update that gets done at night to be sure your services continue working optimal. Have you noticed any issues with your connection or speed during the day, or when you are trying to use your services? 

 

2

0

EG

Expert

 • 

115.2K Messages

4 hours ago

@user_tink5z @XfinityKassie 

Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.

0

0

forum icon

New to the Community?

Start Here