Modem needs reboot every 24-48 hours

Question

Hello my modem stops working in the middle of the night every 24-48 hours and I end up having to reboot in the morning each time. Can this be resolved? I have checked the cables and it obviously works but I just goes out and turns red during the night. Please help!

XfinityKassie · Answer

user_tink5z Hello there, and thank you for reaching out to our Xfinity Forums Community. This can definitely be frustrating if it's not auto-connecting back up. There is system update that gets done at night to be sure your services continue working optimal. Have you noticed any issues with your connection or speed during the day, or when you are trying to use your services?

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user_tink5z

Modem needs reboot every 24-48 hours

XfinityKassie

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