modem mb8600 reboots every day

@XfinityCassandra​, I restarted the modem according to this instructions https://help.motorolanetwork.com/hc/en-us/articles/216091737-How-do-I-update-the-modem-firmware- to make sure that latest firmware is installed. Also I reset the modem (using the reset button in the back of the modem). The modem is connected to a router/access point.

Have you double-checked to make sure the modem's cables are still 'finger-tight'? We recommend checking where the coax cable connects to the back of the modem as well as at the wall outlet. 

@XfinityCassandra​ ,yes, I checked the modem's cable are finger-tight. Also I do not have installed a splitter or any other device (never had with this modem). I have the coaxial cable coming directly form the outside box to the modem.

@f20n Thank you. I would like to see if there has been area wide maintenance. 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.