Regular Visitor
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5 Messages
Modem logs
I am receiving the following warning messages when my modem (Arris T25) boots up. Please help me to fix this as I've spoken to several chat techs that have only told me it's a t3 error. However, since adding in a -7db splitter I'm no longer getting t3 power errors...these are the only errors I'm getting. I have good downstream power (3-4db), snr of 38-40, and upstream power levels of 43-45db. Before adding the splitter it was 11-12/38-40/36-38.
MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=##:##:##:##:##:##;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1
(the log actually has the CMT-MAC with the **...the CM MAC is my mac address.)
REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=##:##:##:##:##:##;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1
MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=##:##:##:##:##:##;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1
(the log actually has the CMT-MAC with the **...the CM MAC is my mac address.)
REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=##:##:##:##:##:##;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1
Responses
darkangelic
Expert
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2K Messages
1 y ago
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ccathy60
Regular Visitor
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5 Messages
1 y ago
https://imgur.com/a/yjsTPT7
https://imgur.com/a/x4d7NqS
https://imgur.com/a/rhw5gtL
https://imgur.com/a/IvVy9KS
Another interesting symptom is that if I turn on ipv6 my speeds cut in half.
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ccathy60
Regular Visitor
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5 Messages
1 y ago
It was having t3 timeouts after a tech removed a splitter a couple of weeks ago, which caused the power issues. I can't say if this will continue or not, until the 6th day. As seen below it was getting t3 errors even upon a boot up...adding the splitter back didn't get rid of the warnings mentioned in the original post, however, it did get rid of the t3 errors.
I'm new so am adding screenshots via imgur. See below
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