I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
Hello Seanlobach, it looks like EG gave you a great place to start with resolving your modem problems. If you still need assistance please reach back out to me here or send me a private message with your full name and street address by clicking on my name (ComcastAmir) then click "Send a message".
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Solution.
Responses
EG
Expert
•
87K Messages
5 m ago
Please start here if you wish;
https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652
0
0
ComcastAmir
Official Employee
•
6.3K Messages
5 m ago
Hello Seanlobach, it looks like EG gave you a great place to start with resolving your modem problems. If you still need assistance please reach back out to me here or send me a private message with your full name and street address by clicking on my name (ComcastAmir) then click "Send a message".
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
0
0