Visitor
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1 Message
Modem from Xfinity
Can't connect my printers to wifi. Message said I am on a 5 Ghz system. The printers will only connect with a 2.4 HGZ.
What can I do. I got the modrem a few weeks ago from Xfinity?
Visitor
•
1 Message
Can't connect my printers to wifi. Message said I am on a 5 Ghz system. The printers will only connect with a 2.4 HGZ.
What can I do. I got the modrem a few weeks ago from Xfinity?
XfinityJosephA
Official Employee
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2.2K Messages
8 hours ago
Hello @user_ttu7ik it may be a good idea to make sure your 2.4 GHz network is broadcasting. From the Xfinity app go to the Wi-Fi tab, Wi-Fi Details and then Edit Wi-Fi Settings to split your bands.
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