1 Message
Modem disconnecting
I have to restart my modem every 30 mins at least. My home network doesn’t show up or it kicks out while we are using it. It just started this recently like last 2 months and we have not connected new devices.
1 Message
I have to restart my modem every 30 mins at least. My home network doesn’t show up or it kicks out while we are using it. It just started this recently like last 2 months and we have not connected new devices.
flatlander3
Problem Solver
•
1.5K Messages
1 year ago
Diagnostic lights on your modem or gateway can provide some insight into what it's doing. So can the logs, and the signal table. It might be spontaneously rebooting if the radio is disappearing. Line conditions can do that if you are running out of spec. Things can change in your neighborhood. Splitters/connectors/cabling issues are common. If you want to look at it yourself, start here:
https://forums.xfinity.com/conversations/your-home-network/internet-troubleshooting-tips/602dae4ac5375f08cde52ea0
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