Visitor
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1 Message
Modem connection
Our modem has been "offline" for two days. Restart doesn't work, tried multiple times. Shows "no outage" in my area. Trucks were messing with cable box in our yard a few days ago. Need to restore service asap I work from home
EG
Expert
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114.9K Messages
2 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDena
Official Employee
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3.9K Messages
2 days ago
Thank you for reaching out. I am sorry to hear your services are not currently working @user_lcioun Have you used the Xfinity app to troubleshoot your service issues?
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