Visitor
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1 Message
modem configuration
I need to be able to access the modem/router settings, but this option has been disabled by Comcast on my new device which was recently installed by Comcast. The issue is that I have a Wyze Pan and Tilt webcam which uses WPA2, but I am unable to change the settings to allow this protocol on the 2.4 GHz band. This has rendered my camera unusable. As a point of interest, this camera is still for sale on Amazon and is not considered obsolete.
Is this something someone can assist me with?
Thanks in advance.
EG
Expert
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114.8K Messages
10 hours ago
They recently updated the gateway's firmware. You have to turn on admin access in the app now;
https://www.xfinity.com/support/articles/admin-tool-access
Open the Xfinity App. (You'll need a working connection for this step).
Go to the WiFi tab.
Select View WiFi equipment and open Advanced Settings.
Select Admin Tool online access.
Slide the toggle button to Allow Admin Tool access (ON).
Select Save.
After that, you should be able to navigate to http://10.0.0.1
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