2 Messages
Modem blinking white continuously
I’ve been without WiFi since approximately 8p last night and it went out the night before. Typically a reset or unplugging etc does the trick. Nothing thus far. White light just blinks.
2 Messages
I’ve been without WiFi since approximately 8p last night and it went out the night before. Typically a reset or unplugging etc does the trick. Nothing thus far. White light just blinks.
EG
Expert
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107.1K Messages
1 month ago
First. Check here for official info on any possible local outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use the Xfinity App: https://www.xfinity.com/apps
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EG
Expert
•
107.1K Messages
1 month ago
OK please start here;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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XfinityBradM
Official Employee
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655 Messages
1 month ago
Hey there, @user_hv88kh, our forum expert, @EG, provided a great post for troubleshooting internet issues. Were you able to resolve your issue by following the suggestions in that post they provided?
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