Visitor
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4 Messages
Moca problems
So what I'm reading and from research asking all the tenants in my apartment building we're all connecting to each other's gateway
Which what I found out it's the moca filter my question is how do you get a service tech out to the apartment building? To put one on
Without being charged when it's xfinities hardware problems in the first place
Community Best Answer
EG
Expert
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121.6K Messages
4 hours ago
@user_e65i65
It's my pleasure ! It's why I lurk !
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strega7
Contributor
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509 Messages
5 hours ago
Is MoCA enabled by default on Xfinity gateways?
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user_e65i65
Visitor
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4 Messages
5 hours ago
I'm sure it is, but I don't have a computer to connect to disable it, and one of my wireless things has moca
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strega7
Contributor
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509 Messages
5 hours ago
Wow. That seems like a crazy thing to do. I'm sure many homes don't have MoCA filters on them either.
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user_e65i65
Visitor
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4 Messages
4 hours ago
I would really like to thank that. Last comment I actually did get in with my phone and disable moca and just like that, I have TV again, but I know it's only temporary. I will definitely have to get me a filter. Your help is much appreciated. It's been going on 3 months and get nowhere with xfinity, help line. That's why I came here, cause I figured you guys would know. Thank you so much
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