MoCA not working after router reboot/reset

I have a TG4482A router installed about 1 month ago (new customer)

I have 4 MoCA adaptors and all connections were working perfectly

The router was reset by mistake.

I Enable the MoCA feature, rebooted, unplugged and plugged back in but I am not longer to connect to the router via the devices that are hardwired to to the MoCA adaptors.

After the reboot, I did notice that the MoCA option is enabled but there are no MoCA devices connected to the router.

Any direction would be greatly appreciated.

Responses

U

user_ukhqg0

13 Messages

7 months ago

Just as an update, I did reboot and reset one of the MoCA adapter, but it was still not seen via the router GUI

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I am trying to get MoCA enabled on my router. I have enabled it in the gui, restarted, it says it is enabled. However, at the top of the gui, MoCA is "X" out. I am loosing all connectivity to my network except for the gateways wireless, this is NOT acceptable. There are no "switches" or other such buttons on the XB7, to enable or disable MoCA.

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XfinityMarcus

Official Employee

•

1.6K Messages

nmsooner thank you for using the Xfinity Community Forums page. I would be happy to assist you with your MoCA concerns. Is this issue ongoing since you originally reached out?

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3 months ago

0

Your Home Network

user_ukhqg0

MoCA not working after router reboot/reset

user_ukhqg0

nmsooner

XfinityMarcus

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