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user_cqj8d6
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Tuesday, June 11th, 2024 1:30 AM

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MLB The Show 24 Video Game

I just purchased a digital copy of MLB The Show 2024 on my PS5. Since purchase I have not been able to connect to the online servers of the game. I have tried countless troubleshooting steps to be able to connect. Every other game that I play still connects just fine. My friend is able to connect on my account on his ATT internet just fine. I am playing on an ethernet connection. WiFi will not work either. 

Things I have tried.

  1. Rebuilding database
  2. uninstall the game and reinstalled the game
  3. installed the PS4 version
  4. Clear Cache
  5. Changed my firewall settings
  6. Changed my WPS settings
  7. Added port forwarding
  8. I got a brand-new modem from Xfinity as well

Any other advice or steps I can take?

Question

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Updated 

11 months ago

137

2

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XfinityAlyssaA

Official Employee

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1.8K Messages

11 months ago

Good evening @user_cqj8d6, and thank you for reaching out on our Community Forums, we appreciate it and hope you are otherwise having a wonderful week so far. We're sorry to hear about your issues with connecting to the online servers of your new MLB The Show 2024 game and appreciate you providing the troubleshooting steps you have tried so far. Have you tried contacting the game's customer support center for any additional insight? 

 

2

0

user_1kb52x

1 Message

This is also an issue with me starting today.. I was able to play one online game and now it doesn’t let me connect, every other game works fine on my ps5.

11 months ago

0

XfinityBrianH

Official Employee

 • 

1.3K Messages

 

user_1kb52x Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

11 months ago

0

EG

Expert

 • 

110.1K Messages

11 months ago

@user_cqj8d6 @XfinityAlyssaA @user_1kb52x @XfinityBrianH 

Please circle back here and post any possible solutions for the issue here in these open forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.

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