Visitor
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3 Messages
Missing Required Option 82
My router repeatedly shows error log entries such as these:
DHCPv6[8824]: 72001011-DHCPv6 - Missing Required Option 82 | 2025/7/28 03:31:25 | Critical |
DHCPv6[8824]: 72001011-DHCPv6 - Missing Required Option 24 | 2025/7/28 03:31:25 | Critical |
The Troubleshooting bot hasn't been able to identify anything wrong with the signal to my home or my router. The event logs show that this round of error entries started on July 1. (There'd been a similar occurrence in late April.) I have the log file but I won't dump the 2200 line file here.
EG
Expert
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112.3K Messages
7 days ago
The concern is not "Community Knowledge Base" related............ Topic moved here to the proper help section for assistance.
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XfinityKei
Official Employee
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1.7K Messages
5 days ago
@user_cx2cniCan you tell us more about what's going on? Are you also having issues with your phone or internet services such as slow or no connection?
Is this your own purchase router that's giving you those errors?
Are you seeing this error across multiple devices or just one?
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EG
Expert
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112.3K Messages
5 days ago
@user_cx2cni @XfinityKei
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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