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Thursday, November 7th, 2024 1:07 PM
Is this an approved modem?
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Gold Problem Solver
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26K Messages
15 days ago
Is this [Mg7540] an approved modem?
The device is a older model but is still compatible for use with plan speeds "up to 375 Mbps". See the "Motorola" list on the "All Compatible Devices" PDF linked near the bottom of https://www.xfinity.com/support/devices (at the moment it points to https://assets.xfinity.com/assets/dotcom/projects/cix-4997_compatible-devices/2024.09.18%20Full%20List%20of%20Compatible%20Devices.pdf, but this changes from time to time).
Consider updating to a newer, more capable device.
8 days ago
Thank you for the advice…sounds as though I’ll be shopping!
BruceW
Gold Problem Solver
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26K Messages
15 days ago
The device is a older model but is still compatible for use with plan speeds "up to 375 Mbps". See the "Motorola" list on the "All Compatible Devices" PDF linked near the bottom of https://www.xfinity.com/support/devices (at the moment it points to https://assets.xfinity.com/assets/dotcom/projects/cix-4997_compatible-devices/2024.09.18%20Full%20List%20of%20Compatible%20Devices.pdf, but this changes from time to time).
Consider updating to a newer, more capable device.
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user_uh7zzv
2 Messages
8 days ago
Thank you for the advice…sounds as though I’ll be shopping!
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