Visitor
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6 Messages
Message when device is connected to my home network
Lately, when I connect my iPhone to my home wifi, I get a notification saying "A device called Apple Mobile Device just connected to you home network for the first time". This device has connected to my home wifi for years. Why is this happening and how can I fix it? I've already changed my password but that does not prevent this from happening. I also tried powering down the router. Please advise.
CCBrandon1
Problem Solver
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770 Messages
3 years ago
Hello @user_99241b. I can understand how that can be frustrating. I will be happy to help! Please use this link: https://www.xfinity.com/support/articles/xfinity-xfi-notification-center, to access your notifications, and manage how you are notified. You can also manage the connected devices, and set this as a trusted device.
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zip21222
Contributor
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160 Messages
3 years ago
@user_99241b,
newer iPhones will generate random MAC addresses under certain circumstances, which might be causing those messages.
more details at https://support.apple.com/en-us/HT211227
HTH
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